Course name: Diploma of Travel and Tourism Management 


Campus: Melbourne

Qualification Information

This qualification reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others and make a range of business decisions.

This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centers and other tourism businesses.

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Students are encouraged to contact SIIT Marketing team for exact timetable and training arrangement.

Email to info@siit.nsw.edu.au or call 1300 769 588

Course Briefing

NTIS Code:SIT50116

CRICOS Course Code:096943C

Name of Qualification:

Diploma of Travel and Tourism Management

Delivery Mode

70% classroom and 30% online

Duration:

52 Weeks, including 12 weeks term breaks

Tuition Fees:

AUD$12,000 (one specialisation only)

Enrolment Fees (non-refundable):

AUD$300

Material Fees (non-refundable):

AUD$500

If Diploma/Advanced Diploma, is year 12 (or equivalent) required for entry?

YES

Total curriculum hours (including practicum) required to complete the course:

800

Is the course delivered full-time?

Yes

Training Arrangements

2 days classroom and 1 day online

Packaging Rules

Students must complete a total of 23 units (including 12 core units and 11 elective units) for the award of this qualification.

Please note: On completion of all core units, students can to continue with one specialisation of their choice. Should they wish to complete both specialisations, they will have to allow for extra 6 months of study.

Unit Code

Unit Name

Core/ Elective

BSBDIV501

Manage diversity in the workplace

Core

SITTIND001

Source and use information on the tourism and travel industry

Core

SITXCCS007

Enhance customer service experiences

Core

SITXCCS008

Develop and manage quality customer service practices

Core

SITXCOM005

Manage conflict

Core

SITXFIN002

Interpret financial information

Core

SITXFIN003

Manage finances within a budget

Core

SITXFIN004

Prepare and monitor budgets

Core

SITXHRM003

Lead and manage people

Core

SITXMGT001

Monitor work operations

Core

SITXMGT002

Establish and conduct business relationships

Core

SITXWHS003

Implement and monitor work health and safety practices

Core

Specialization 1 – Tourism and Travel Coordination

SITTTSL003

Provide advice on international destinations

Elective

SITTTSL004

Provide advice on Australian destinations

Elective

SITTTSL009

Process travel-related documentation

Elective

SITTTSL005

Sell tourism products and services

Elective

SITTTSL002

Access and interpret product information

Elective

SITTTSL006

Prepare quotations

Elective

SITXHRM002

Roster staff

Elective

SITXMGT003

Manage projects

Elective

SITTTSL007

Process reservations

Elective

SITXCCS002

Provide visitor information

Elective

SITXMPR006

Obtain and manage sponsorship

Elective

Specialization 2 – Tourism Delivery

SITTGDE004

Lead tour groups

Elective

SITTGDE005

Prepare and present tour commentaries or activities

Elective

SITTGDE006

Develop and maintain the general and regional knowledge required by guides

Elective

SITTGDE007

Research and share information on Australian Indigenous cultures

Elective

SITTGDE008

Prepare specialised interpretative content on flora, fauna and landscape

Elective

SITTGDE010

Prepare specialised interpretive content on cultural and heritage environments

Elective

SITXCOM001

Source and present information

Elective

SITXLAN003

Conduct oral communication in a language other than English

Elective

SITXLAN004

Conduct complex oral communication in a language other than English

Elective

SITXLAN005

Read and write information in a language other than English

Elective

SITXLAN006

Read and write documents in a language other than English

Elective

Please Note: APEI offers two specializations for this qualification. Only one specialization can be completed within the 52 weeks duration. Should any student wish to complete both specializations, they will require extra 6 months studies to complete the 11 units required for the second specialization.

Entry Requirements

Although there are no formal pre-requisites for entry to this qualification, students must have sufficient literacy and numeracy skills to complete the course. Students are also required to have good knowledge of computers i.e. used a computer with a Windows environment.

International students must:

  • Be of a minimum of 18 years of age, and
  • Provide evidence of English Level of IELTS 5.5 or equivalent (If the level of English is insufficient, a suitable course can be arranged.)
  • For entry to these courses, Students will also require to bring in their own laptops with Internet access and have very good computer skills to undertake self-study and assessment.

Assessment Methods

A range of assessment and evidence gathering methods and techniques are used including 2 – 4 or more methods for each unit of competency. For this course, methods include:

  • Written questions and tests
  • Practical demonstrations
  • Case studies
  • Projects, assignments and research tasks
  • Role plays, simulations and presentations

Pathways from the qualification

Successful completion of this qualification will allow entry into an Advanced Diploma of Tourism and Travel Management or a Diploma in a related field such as Hospitality and Events. A pathway into the higher education is also possible.

Note: For more information regarding this qualification, please contact APEI marketing department through info@apei.edu.au.


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